PTC has announced the launch of the ThingWorx Asset Advisor app for service to accelerate its customers’ service transformation initiatives. ThingWorx Asset Advisor for service enables remote monitoring and servicing of assets deployed in the field. Built on PTC’s leading ThingWorx industrial innovation platform, ThingWorx Asset Advisor for service is a role-based app for service managers and technicians that is fast to deploy, scalable, flexible and customizable.
The app provides visibility to connected assets with key role-intelligent information, offering insight into the operating condition of the asset, alerts on operating anomalies and remote service for the connected assets. ThingWorx Asset Advisor for service follows PTC’s launch of the ThingWorx Asset Advisor app for manufacturing this past June at LiveWorx17 and continues PTC’s commitment to helping industrial companies simplify their digital transformation efforts.
As industrial companies focus on improving efficiency and reducing downtime of their operations, being able to connect and monitor assets to capture critical alerts in real-time is key to an effective connected service strategy. PTC has a long history of enabling customers to connect assets and remotely monitor, diagnose, and resolve service issues. Customers adopting a connected service strategy helped PTC’s IoT business outpace the market growth rate of 30% to 40%in fiscal year 2017. Companies like Elekta, Diebold, Sysmex, and McKinley Elevator are improving first-time fix rates 30% more than industry averages; mean time to repair by 6X; and equipment uptime by 20%, by being able to remotely monitor and service connected assets. The ThingWorx Asset Advisor app enables customers to accelerate the time to value by providing them with an even easier and faster path to connected service capabilities.
PTC | www.ptc.com
PTC has announced the launch of new ThingWorx manufacturing apps. The new role-based manufacturing apps are fast to deploy and provide industrial companies with real-time operational intelligence to make more proactive and faster decisions. The apps are built on the ThingWorx platform, a purpose-built Industrial IoT platform that includes technologies and tools that enable companies to rapidly develop, deploy and extend apps and augmented reality experiences.
The ThingWorx manufacturing apps are part of a new generation of Industrial IoT web/mobile applications, which include the successful ThingWorx Navigate app. The manufacturing apps unify data from enterprise business systems and the sensored physical world, and deliver user information and real-time insight incontext for individual roles. The apps help simplify digital transformation, are fast to deploy, and allow for codeless app extensibility for ongoing rapid innovation. The ThingWorx manufacturing starter apps will be available via a free download and can be deployed in production in under one hour.
The new ThingWorx manufacturing apps include:
ThingWorx Controls Advisor (shown in photo above)— gives controls engineers the ability to rapidly connect to and remotely visualize data from virtually any Programmable Logic Controller (PLC), IoT Gateway or connected asset. It enables them to monitor and troubleshoot machine connectivity and provides instant notification of data communication errors that may cause the loss of critical production data. With proactive issue identification and rapid trending and troubleshooting, manufacturers can improve data quality and reliability and reduce unplanned downtime.
ThingWorx Asset Advisor — provides real-time visibility into the health and status of critical assets. The app alerts maintenance/service technicians to potential problems that may impact unplanned downtime and optimize maintenance execution, while delivering simple, easy-to-use capabilities to trend and troubleshoot issues. It remotely monitors and detects anomalies across various assets and allows users to understand asset performance and minimize unplanned downtime. Maintenance and service technicians can make better informed, faster decisions with unified real-time connectivity across critical production assets and take corrective action before problems impact production.
ThingWorx Production Advisor — rapidly unifies disparate sources of operational and business data. With the ThingWorx Production Advisor app, production managers have real-time visibility into production status and critical KPIs such as availability, performance, quality and Overall Equipment Effectiveness (OEE). The app also enables plant managers to monitor the real-time operational performance of the factory— all lines, all assets, with up-to-the-minute production status and performance KPIs. By having real-time machine and business data available in a contextualized format, the app delivers actionable intelligence to enable proactive and faster decision making to prevent problems and drive continuous improvement.
PTC | www.ptc.com www.thingworx.com